November 9, 2012
The results of the 2012 J.D. Power and Associates Rental Car Satisfaction Study bring the issue of the smaller and larger brands into focus.
Tags: Enterprise Rent-A-Car, J.D. Power, Hertz, Alamo Rent A Car, Avis, National Car Rental, Enterprise Holdings, ACE Rent A Car, J.D. Power and Associates Rental Car Satisfac, Customer Service, Customer Satisfaction
Author: Chris Brown | Posted @ Friday, November 9, 2012 12:00 AM | » Comments(0)
November 15, 2011
In a year in which the industry increased its overall score for the second year in a row, an independent takes the prize.
Tags: J.D. Power, Customer Service, Customer Satisfaction, ACE Rent A Car
Author: Chris Brown | Posted @ Tuesday, November 15, 2011 12:00 AM | » Comments(0)
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Chris is the executive editor of Business Fleet Magazine and Auto Rental News. He covers all aspects of the fleet world.
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