November 9, 2012
The results of the 2012 J.D. Power and Associates Rental Car Satisfaction Study bring the issue of the smaller and larger brands into focus.
Tags: Enterprise Rent-A-Car, J.D. Power, Hertz, Alamo Rent A Car, Avis, National Car Rental, Enterprise Holdings, ACE Rent A Car, J.D. Power and Associates Rental Car Satisfac, Customer Service, Customer Satisfaction
Author: Chris Brown | Posted @ Friday, November 9, 2012 12:00 AM | » Comments(0)
November 15, 2011
In a year in which the industry increased its overall score for the second year in a row, an independent takes the prize.
Tags: J.D. Power, Customer Service, Customer Satisfaction, ACE Rent A Car
Author: Chris Brown | Posted @ Tuesday, November 15, 2011 12:00 AM | » Comments(0)
Chris Brown is the executive editor of Business Fleet Magazine and Auto Rental News. Through these publications, online newsletters, trade events and associations, Chris covers all aspects of the fleet world, including fleet management, manufacturer fleet activities, the fleet leasing industry, vehicle remarketing, rental industry news, car rental taxation and legislation.
Save time and money. Search for fleet jobs. Advance your career. Access our career coaching services
Sign up for the trusted authority in the automotive industry
All Rights Reserved.