Serves the Commercial Small Fleet Market of 10 – 50 Vehicles

The GPS Decision: What Are Your Pain Points?

September 2005, by Chris Brown, Senior Editor

There is an ancient Chinese proverb that translates “Be not afraid of growing slowly, be afraid only of standing still.” What would those Chinese wise men have said in this lightning-fast age of technology? The quest to make business processes faster, cheaper and more efficient is relentless these days because of the constant influx of technology-based solutions. But technology itself does not solve business problems. The proper application of technology does. GPS is one of those new-tech solutions. How can you know if a GPS system will solve your business “pain points?” And what type of system is right for you? Your information gathering starts with an analysis of your pain points—areas in which your business could be run more efficiently. GPS addresses these points:Routing: locate and reroute drivers real-time, automate dispatching, contact drivers more efficiently, provide directions, map itineraries.Risk management: monitor and correct problem driving behaviors, protect against theft, aid stranded drivers, eliminate moonlighting and unauthorized vehicle use, reduce accidents.Back-office processes: reduce paperwork (timecards, payroll), reduce overtime, enable field workers to access back office data.Customer service: verify start/stop times, update clients on driver location, reduce billing errors, perform client profitability to man-hours analysis.Maintenance/fuel: automate preventive maintenance schedules, alert to engine trouble remotely, improve fuel economy, cut down on idling.Determining your pain points will help you answer the remaining questions.To read the rest of the article, click here.
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