Serves the Commercial Small Fleet Market of 10 – 50 Vehicles

Ford Beta Testing Live Operator Assistance for SYNC Services

July 11, 2011

DEARBORN, MI – Ford stated in a news release that it's beta testing a new service called Operator Assist, as part of its SYNC Services, that allow users to talk with a live person to request directions or find a business.

Using a voice command, the Operator Assist feature is designed to allow a user to connect with live support when conducting a business search or looking for directions.

When a live operator helps with a business search, the individual making the request can choose to receive turn-by-turn directions to the business, receive a text message with the name, address, and phone number for the business, or call the company.

Ford said the live operator services are provided by a company called MyAssist.

The automaker said this service is currently complimentary and requires no new hardware or software installed to function.

Source: Ford Motor Co.

Twitter Facebook Google+

Comments

Please note that comments may be moderated. 
Leave this field empty:
 
 

Fleet Incentives

Determine the actual cost of owning and running a vehicle in your fleet. Compare vehicles by class and model.

FleetFAQ

Fleet Tracking And Telematics

Todd Ewing from Fleetmatics will answer your questions and challenges

View All

 

Fleet Management And Leasing

Merchants Experts will answer your questions and challenges

View All

 

Sponsored by

A consortium that works with fleets to implement clean-fuel vehicle solutions, with manufacturers to develop commercialization strategies, and with transit operators seeking new ideas to boost efficiency.

Read more

Up Next

More From The World's Largest Fleet Publisher