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Chrysler Recalling 31.7K SUVs, Vans

June 05, 2014

Photo of 2014 Ram ProMaster courtesy of Chrysler Group.
Photo of 2014 Ram ProMaster courtesy of Chrysler Group.

Chrysler Group announced plans to recall about 10,700 SUVs to upgrade software that governs the cruise-control system. Additionally, the automaker said it will recall an estimated 21,000 full-size vans to inspect and replace, if necessary, various electrical components that support functions including propulsion, airbag deployment and external lighting.

In both cases, most of the vehicles involved were still on dealer lots or on the way to dealerships when Chrysler investigated the problems.

The SUV recall includes certain 2014 model-year Dodge Durangos and Jeep Cherokees, Grand Cherokees and high-performance Grand Cherokee SRTs assembled between Jan. 16 and April 17 of this year. An estimated 6,100 are in the U.S., 950 are in Canada, 425 are in Mexico and 3,200 are outside the NAFTA region.

The SUV problem came to light during a routine internal quality audit. When cruise control is engaged, driver-initiated acceleration might persist an extra one second after the accelerator pedal is released. Vehicle speed then returns to the desired setting.

In high-performance vehicles subject to the recall, the delay may last up to two seconds before deceleration begins. But in all cases, brake application will cancel cruise control, Chrysler said. This deceleration delay never compromises brake function.

The company said it is unaware of any related injuries, accidents, complaints or reported incidents. A remedy will become available soon, and Chrysler dealers will then make the necessary repairs free of charge.

Meanwhile, concerned customers can choose not to activate the cruise-control system. Other features, such as Forward Collision Warning, are unaffected because they function independently, the company said.  

The separate van recall affects 2014 model-year Ram ProMaster vehicles. An estimated 17,700 are in the U.S., 2,400 are in Canada and 900 are in Mexico.  

Based on warranty data, Chrysler identified a small number of cases in which blown fuses were linked to moisture exposure. In each case, moisture from wet footwear or other items had seeped into an in-cabin compartment that houses the battery and other components.

Chrysler said it is unaware of any related injuries or accidents. There are no issues with the vehicle’s imperviousness to rain, snow or ice.

Dealers will inspect the electrical components for signs of corrosion and apply moisture-resistant sealant to all components, whether replaced or not. Again, there will be no charge for this service.

Vehicle owners can reach Chrysler Group’s customer assistance center at 1-800-853-1403.

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