Teletrac, Inc., provider of metro fleet location information systems, hasannounced an enhancement to the wireless text messaging capability for itsmain fleet tracking product, FleetDirector. According to the company, FleetDirector's new capability streamlines operations by enriching real-time communications between driversand their main office. Drivers now have the ability to instantly sendfree-form text messages from their message data terminals (MDT) to thedispatcher or fleet manager, optimizing the time and process required forrelaying information. Until now, drivers could only choose frompre-programmed messages or limited basic five-digit numeric text, delayingtheir opportunity to provide unique information collected in the field tothe main office until the end of their shift. The company says its FleetDirector system gives fleet managers and dispatchers theability to view the location of their vehicles in real-time over maps ontheir computer screen, eliminating the need to manually radio each driver todetermine his location. Dispatchers can send drivers free form textmessages with instructions or questions to the driver's MDT, which sits onthe vehicle's dashboard. The system's enhancement now allows drivers tosend free form messages back to the dispatcher, giving their company's mainoperations the tools to more quickly analyze and utilize critical datacollected in the field, answer any questions the driver may have, or respondto new customer needs that may have arisen on the job site. "The rate of data collection and processing continues to speed up, leavingcompanies that rely on manual operations behind," said Tim Van Cleve, COO ofTeletrac, Inc. "At Teletrac, we continually strive to give our customersthe most advanced and cost-effective tools to differentiate themselves,whether increasing productivity, optimizing communications or providingbetter customer service. Our new enhanced messaging capability gives fleetsthe competitive edge they need, helping them process and utilize data fasterthan ever, and ultimately increase their operational efficiency."According to Teletrac, commercial vehicle fleets in all types of industries can benefit fromFleetDirector's enhanced messaging capability in ways that are specific tothe information needs of their day-to-day operations. Drivers oftransportation fleets like buses and limousines can input such informationas the number of passengers per route or their names. In the shipping anddelivery industries, deliverymen can text message the name of the person whoreceived the delivery. Contractors can communicate parts needed or used forinventory purposes, as well as hours spent on a job. To input free form text messages, drivers can either use the alphanumerickeys on their MDT, or a keyboard can be installed. Both new and currentusers of Teletrac's FleetDirector system who opt to install the Net 955 MDTin their vehicles can take advantage of the enhanced messaging capabilityover a CDPD or GPRS network. The Net 955 MDT is an additional option withinthe standard FleetDirector hardware package. For more information on FleetDirector's enhanced messaging capability orTeletrac's full line of commercial vehicle location information systems,call 1-800-835-3872 or visit Teletrac on the Web at www.teltrac.net
Teletrac, based in Garden Grove, Calif., says it is the originator of wireless metrolocation information systems. Teletrac says it has approximately7,500 commercial fleet and consumer customers and has sold more than 100,000of its tracking units throughout the U.S. Teletrac's customers the city of Houston, Texas. The company offers servicein major metropolitan areas across the U.S., including Chicago, Dallas,Houston, Los Angeles, New York, San Francisco, Miami, Phoenix and Detroit.Teletrac is a private, wholly-owned subsidiary of UK-based Trafficmaster,Plc.