Serves the Commercial Small Fleet Market of 10 – 50 Vehicles

Enterprise Fleet Services' Research Influences New Web Site

July 21, 2003

Enterprise Fleet Services, a division of Enterprise Rent-A-Car, announced the launching of a new Web site, located at www.enterprise.com/fleets. The completely redesigned and updated site was created to provide both Enterprise Fleet Services customers and employees with expanded functionality and better access to company and fleet vehicle information, says the company.Before beginning construction on the new site, Enterprise Fleet Services says it surveyed several hundred of its customers and prospects to determine the functions that customers would most value and like to have available on the site. The results from the customer survey helped guide the Enterprise team through the planning and development of the site. "More than half of the features on our new Web site were requested by our customers and we are extremely pleased that we were able to develop a site with their input," said Steve Bloom, senior vice president of Enterprise Fleet Services. "At Enterprise, customer service is our top priority, and this philosophy extends through every department at our company. This new Web site is just another way we can demonstrate to our customers that we are listening to their needs and responding."Features of the new Web site include:
  • Improved site navigation, making the site more user-friendly for Enterprises customers
  • Availability of electronic reporting, enabling Enterprises customers to look up and print out all account information through a secure logon system
  • Availability of current and historical fleet information, including vehicle mileage patterns, historical maintenance reports, historical billing summary and more
  • Email notification alerting customers when reports are available for viewing
  • Downloadable Enterprise Fleet Preview Guide available on the Web site, giving customers the opportunity to look up information about vehicles available from all major manufacturers
  • More in-depth and detailed information about Enterprise products and services available Enterprise Fleet Services, a division of Enterprise Rent-A-Car, specializes in providing services to businesses with fleets of 15 -125 vehicles. Enterprise manages fleet vehicle services ranging from vehicle acquisition and registration to maintenance and the sale of the used vehicles. For more information about Enterprise Fleet Services, visit www.enterprise.com/fleets or call toll free 877-23-FLEET.
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