Serves the Commercial Small Fleet Market of 10 – 50 Vehicles

Tips to Protect Delivery Drivers

December 23, 2004

Restaurants and businesses are trying new ways to ensure food delivery drivers' safety, according to a story in the Charlotte Observer. Robberies in that city have increased 17 percent in 2004 over the previous year.Larger restaurant chains do not allow drivers to carry any weapon and forbid jewelry except for cheap watches and wedding rings. Many businesses now rely on caller ID databases to match customers to previous orders. First-time callers are called back to make sure the deliveries are legitimate. Drivers generally carry less than $20 and drop off payments after nearly every delivery. The increasing use of credit and debit cards also reduces the cash they handle. If anything seems suspicious a driver is told to leave without making the delivery.Drivers say the glowing sing atop delivery cars is a magnet for criminals, the report said. One driver removes the sign after 10 pm. Many chains will simply not deliver to dangerous neighborhoods, at least at night. Some will ask customers to meet the driver at a gas station. In 2000, Domino's settled with the U.S. Department of Justice, after complaints that its delivery policies were biased against black customers. Under the agreement, the company can deny deliveries to an area based on legitimate safety concerns, the report said.
Twitter Facebook Google+


Please note that comments may be moderated. 
Leave this field empty:

Fleet Incentives

Determine the actual cost of owning and running a vehicle in your fleet. Compare vehicles by class and model.


Fuel Management

Bernie Kanavagh from WEX will answer your questions and challenges

View All


Fleet Tracking And Telematics

Todd Ewing from Verizon Connect will answer your questions and challenges

View All


Fleet Management And Leasing

Jack Firriolo from Merchants will answer your questions and challenges

View All


Sponsored by

The U.S. General Services Administration's (GSA) mission is to use expertise to provide innovative solutions for our customers in support of their missions and by so doing, foster an effective, sustainable, and transparent government for the American people.

Read more

Up Next

More From The World's Largest Fleet Publisher