Dynamic Mobile Data Systems, Inc. (DMD) announced Mar. 12 that Geeks On Call America, LLC, a nationwide, on-site support network that brings computer solutions to small businesses and home users, has selected MobileDispatch software to run their centralized dispatch center.

"Our business concept is to provide our customers with high quality computer services in the form of a mobile business without the traditional overhead of a retailer," said Walter Ewell, president of Geeks On Call. "We're one of the fastest growing franchise opportunities in the U.S. today. Because of this, we knew we needed a powerful dispatch system, with wireless capabilities, that could manage job requests on a nationwide level, and we needed it in place quickly. We first met with Dynamic Mobile Data in September of 2001. Within three months, we had a fully functional system in place."

According to the company, using MobileDispatch, Geeks On Call assigns jobs, tracks their progress, and provides two-way communications with its franchisees, all in real-time, over the Cingular (a joint venture between SBC Communications and BellSouth) and the Motient wireless networks. Technicians currently use the Research In Motion 850, 950, 857, and 957 wireless handhelds, with additional mobile devices planned for the future.

"That's another reason we chose MobileDispatch," said Ewell. "We wanted to provide real-time, nationwide dispatching at a reasonable cost and we wanted the flexibility to add other devices and networks as our business needs and coverage areas expanded."

MobileDispatch makes it easy for companies, regardless of size, to deploy real-time dispatching and job status tracking without making a costly investment in infrastructure, or managing special networks or software, according to the company. Using an Internet connection and a Web browser, customers access the software via a secure login to www.mobiledispatch.com.

MobileDispatch says it enables companies to:

-- Assign jobs to existing equipment over the Internet
-- Track jobs from start to finish
-- Adjust schedules, real-time, according to business needs or other conditions
-- Virtually eliminate technicians' waiting time during service calls, or "dead" time in between calls
-- Produce real-time reports, such as electronic time sheets, time-stamped job history, productivity, project costs VS estimates, and scheduling
-- Virtually eliminate errors and misinterpretation due to voice or handwritten communications
-- Eliminate unneeded paperwork

Contact Dynamic Mobile Data, or visit www.dmdsys.com for a free demo and pricing. "We're excited to have been chosen to help Geeks On Call to provide such a relevant and needed service," said Chuck Feldman, CEO and president of Dynamic Mobile Data. "This is an opportunity for both companies to tap into a sector of the computer industry that is currently experiencing double-digit growth and is projected to continue doing so for the foreseeable future."

About Dynamic Mobile Data

Dynamic Mobile Data Systems, Inc. (www.dmdsys.com) is a wireless application service provider and developer of wireless business solutions. Founded in 1994, the company designs vertical market mobile computing applications for the mobile data market. DMD offers wireless enterprise solutions that help reduce the total cost of ownership for enterprise systems, while improving information access and increasing the efficiency of remote/mobile workers, according to the company. Launched in March 2000, the DMD Network Operations Center (NOC) enables clients to outsource their wireless applications and network management needs inexpensively over the Internet. NOC applications currently include wireless dispatch, telemetry, remote monitoring, and remote database access.