TriState Truck Center Freightliner/Western Star and McDevitt Trucks with its affiliate, Patriot Freightliner, Western Star, have joined forces to form Advantage Truck Group LLC (ATG).
With six locations, ATG creates a comprehensive customer service network across central New England including New Hampshire, Vermont, and Massachusetts. ATG is dedicated to providing an unprecedented customer experience to Freightliner, Western Star, and all trucking customers. Their combined 75 years of dedication to New England’s trucking customers will serve to enhance customer satisfaction with a broadened, consistent network across the region.
Effective immediately, Patriot and TriState will operate under Advantage Truck Group with locations in Shrewsbury and Westfield, Mass., and Westminster, Vt. McDevitt Trucks will include its three locations in Manchester and Lancaster, N.H., and Tewksbury, Mass., in the ATG network. Customers will benefit from a combined workforce of 120 factory-authorized technicians, modern parts call center, expanded delivery network, “Warranty on Wheels,” consistent parts pricing, and credit policies.
In addition, the Shrewsbury and Westfield locations are Elite Support certified with the other locations soon to follow. Elite Support is a program unique to Freightliner and Western Star that requires dealerships to undergo a rigorous continuous improvement process to ensure the highest of standards in service and efficiency.
Kevin Holmes, currently president of TriState, will lead ATG as president and CEO. Jack and Kevin McDevitt will continue to lead McDevitt Trucks. The three principals are joined by their 300-plus employees in committing to a strong future and professional, dedicated, and courteous support for New England’s truck community.
Originally posted on Work Truck Online
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