Call Center Magazine named PHH Arval “Best Call Center Team” in its First Annual Customer Care Leadership Awards. PHH says its Vehicle Maintenance Assistance Customer Contact Center provides 24-7 service to client drivers who need immediate help with vehicle repairs, breakdowns, accidents, and other on-the-road situations.
Tom Keilty, senior vice president of PHH's Customer & Vehicle Services division, says, "We have known for a long time that PHH's in-house expertise, focus on our clients' priorities, and 24-hour caring for client drivers were the best in the fleet management industry. Being named the Best Call Center Team from among hundreds of call centers in other industries around the country is tangible evidence that others think so, too. We're honored by this award, and proud of the Vehicle Maintenance Assistance team that won it."