Kenworth says fleet maintenance management is moving to
a new level of sophistication, thanks to the introduction of the Kenworth
PremierCare Connect Plus system announced in conjunction with the
Mid-America Trucking Show.
According to the company, the comprehensive application is a true enterprise-level fleet maintenance
management system, which gives Kenworth customers access to a high-end
system at considerably less cost than comparably featured competitive
"Kenworth PremierCare Connect Plus will help medium and large fleets move to
a whole new level when it comes to fleet maintenance management," noted Tom
Clevinger, general marketing manager of Kenworth PremierCare.
The company says the new tool expands upon the Kenworth PremierCare
Connect system introduced five years ago. "We have over 800 customers on
Connect and expect that many of them will be very impressed by the increased
functionality of Connect Plus and move up to it," Clevinger said.
According to Clevinger, Kenworth fleet customers participating in Connect
Plus testing over the past 18 months were impressed with their
accomplishments and results. "For example, their controls over expenses are
tighter, and their estimates on the amount of time for service jobs and the
parts required are much more on target," he said. "Plus, they've found that
the system is simple to use and has excellent support. We're proud to be
able to offer it to all of our customers now."
Clevinger noted that Connect Plus offers a number of benefits for fleets.
First, the program is web-based with real-time reporting, a convenience when
managers need to have an up-to-date picture of what is happening with their
fleet. Second, fleets with multiple repair facilities can easily network all
locations using Connect Plus and then begin to manage their fleet
enterprise-wide in real time.
A third advantage, according to the company, is the ability to affordably customize and integrate with
any number of accounting systems, Qualcomm and many other third-party
systems. Integration eliminates double-entry of data, ensures tighter cost
controls, and improves management of parts, shop labor, and receivables.
Connect Plus also can be expanded to include optional integrated accounting
and dispatch modules.
"The initial response is very strong. I'm getting calls about Connect Plus
daily," said John Wisdom, market development manager of Kenworth PremierCare
Parts & Service Programs. "Fleet managers who have heard about it are
interested in the extent to which they can monitor their shop labor and
manage their parts acquisition costs and parts inventory investment.
"They also get excited about the overall design and the workflow the system
offers. It allows a fleet business to almost effortlessly improve warranty
recovery, core management and surplus inventory management," Wisdom said.
"Bottom line, we want to help our Kenworth customers manage their costs of
doing business and thereby ensure their health and success in the
To learn more about the Kenworth PremierCare Connect Plus system, contact
your Kenworth dealer.
Kenworth Truck Company, a division of PACCAR Inc, is a manufacturer
of heavy and medium duty trucks. Kenworth's Internet home page is at