DaimlerChrysler Services North America LLC announced May 29 it has appointed Eckart Klumpp, vice president, remarketing, replacing Kelly Mankin. In his new position, Klumpp will direct more than 300 people involved in remarketing process disciplines, including pre-termination and post-termination remarketing, Internet and dealer purchase programs and general support staff. Klumpp, who has thirteen years of experience in DaimlerChrysler AG's corporate auditing department, has most recently been senior manager, Global Sales and Marketing on the Financial Services Audit Team. Klumpp assumes responsibility for managing the remarketing operations in the U.S. for the Mercedes-Benz Credit and Chrysler Financial brands. "We believe that our remarketing process is the industry benchmark and Mankin has significantly contributed to its success," said Mark Manzo, vice president, Customer Service. "While we will miss Kelly's leadership and strategic direction, however, we can look forward to Eckart's broad experience that dates back to the beginning of the remarketing process created at Mercedes-Benz Credit." Mankin assumes the role of chief operating officer at RouteOne, a joint venture with DaimlerChrysler Services, Ford Motor Credit Company, General Motors Acceptance and Toyota Financial Services Corporation. In this role, Mankin is responsible for managing all sales, marketing, communications and operation related functions for RouteOne.