Arsenault Associates announced that East Central Energy, a Minnesota-based utility company, has implemented Dossier maintenance management software for its fleet of utility and service vehicles. Dossier is the flagship software product from Arsenault Associates, the leader in intuitive maintenance management solutions. East Central Energy is a member-owned electric cooperative providing electric, internet and long-distance services to homes, farms and businesses in east central Minnesota and northwestern Wisconsin. The company serves more than 56,000 customers in 12 counties and operates a fleet of 185 vehicles, including vans, cars, SUVs and large utility trucks. According to Holly Giffrow-Bos, fleet coordinator, East Central Energy began implementing Dossier in January of this year. "We conducted a 5 month search for maintenance management software," Giffrow-Bos said. "We settled on Dossier because it was the easiest to catch on to." Giffrow-Bos said that East Central's information technology department participated in the search and approved selection of Dossier because the application is compatible with the company's other installed systems. Dossier is particularly suited for utility fleets because the equipment aboard some company vehicles also needs to be tracked by the maintenance department. "Dossier allows an infinite number of user-defined fields for equipment on any individual truck," Giffrow-Bos said. East Central uses Wright Express fleet cards for fuel purchases. "Data from Wright Express imports easily into Dossier," she said. Dossier will enable technicians at East Central's primary maintenance facility in Braham, Minn., to easily track time and check work orders. Access on laptop computers will also enable them to see complete vehicle histories, an important element in ferreting out ongoing maintenance problems in particular vehicles or pieces of equipment. About Arsenault Associates Arsenault has provided maintenance management expertise since 1979. Its Dossier software serves a growing customer base of more than 3,000 commercial fleets including small companies, Fortune 100 corporations, schools and government agencies that operate over 400,000 pieces of equipment. Dossier manages a variety of vehicles including tractors, trailers, trucks, buses and autos, plus construction and material handling equipment. For more information, visit www.arsenault.biz.
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