MANAGING 10-50 COMPANY VEHICLES
Search Close Menu

Tag Search Result

Customer Service

Fleet Operations Exist to Support User Departments, Not Vice Versa

Some fleet managers lament they used to be in "control," but now "share" responsibility, requiring approvals or buy-in from every affected department. Fleet managers must learn to be diplomats, because interdepartmental conflict can have a corrosive effect on how departments work with fleet operations.

The Truth, to Power (Part Two)

J.D. (Dave) Power opens up on customer engagement, right and wrong sales tactics, the power of information and the evolution of how we buy cars.

How Did Goliath Slay David?

The results of the 2012 J.D. Power and Associates Rental Car Satisfaction Study bring the issue of the smaller and larger brands into focus.

Cleaning Company Utilizes Drivers as Mini-Fleet Managers

For a company with just a few vehicles to manage, and with crews working out of them daily, Everclean Maids tells Business Fleet in this web exclusive how it relies on its drivers to not only manage the accompanying cleaning crews but the vehicles as well.