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J.D. Power

Vehicle Dependability Improves 9%: J.D. Power

Buick and Lexus ranked highest in overall vehicle dependability, which improved 9% overall in the past year, according to J.D. Power's annual Vehicle Dependability Study. Fleets using a three-year replacement model may benefit from higher resale prices.

Used Truck Prices Hold Firm in July

J.D. Powers analysts found prices for used trucks remain high as volume levels dropped, while retail prices continue to hold steady as well.

What is Your Time Worth?

Personal observations of retail and travel transactions reveal just how much a consumer’s time is worth today, and how increasingly intolerant we are of inefficient transactions.

Technology Problems Lowering Vehicle Owner Satisfaction

Technology problems involving infotainment, navigation, and communication systems continue to affect vehicle reliability, as increasingly reported problems again lowered overall scores in J.D. Power's 2016 U.S. Vehicle Dependability Study.

J.D. Power Releases 2015 Initial Quality Study

Korean automotive nameplates showed a significant improvement in quality while Japanese brands fell below the industry average for the first time in 29 years, according to the 2015 J.D. Power Initial Quality Study.