MANAGING 10-50 COMPANY VEHICLES
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Why Competent Fleet Managers Are Terminated

Over the years, I have known many competent fleet managers. But, like salmons swimming upstream, not every promising fleet manager survives the challenges and rigors of day-to-day fleet management. It is understandable when fleet managers are fired for making expensive mistakes or when caught engaging in ethical transgressions, but, sadly, many more are terminated for circumstances that are entirely avoidable.

Successful Fleet Managers Excel as Servant Leaders

Internal users are too often treated by some fleet managers as a captive audience that can be dictated to and shown little respect; however, it is important to remember the reason your fleet department exists is to support user departments. You are the business partner of these departments that rely upon you to provide superb customer service to help them fulfill their daily tasks.

Lessons Learned From Great Fleet Managers

There is a difference between a well-managed fleet and a best-in-class fleet. A “best-in-class fleet” is one that represents the top-tier performance level in its specific industry segment.

Real-World Advice on How to Excel on a Fleet Sourcing Team

To be successful on a sourcing team, you need to be open-minded about exploring all available service channels and partners. However, open-minded doesn’t mean being open-headed. You must listen and entertain new ideas, but also temper such a practice and attitude with pragmatism and knowledge.

Top 10 Traits to Be a Great Global Fleet Manager

A great global fleet manager is a strategic thinker and visionary who has the ability to develop and communicate this vision. There isn’t a single trait that epitomizes a great global fleet manager; rather, it is a multitude of traits interacting with one another.

The Seven eLements of Leadership

The main difference between leaders and managers is that leaders have people follow them while managers have people who work for them. A successful fleet manager needs to be both a strong leader and manager to get all stakeholders on board to follow them to a vision of best-in-class fleet management. Here are seven principles to achieve this goal.

Fleet Operations Exist to Support User Departments, Not Vice Versa

Some fleet managers lament they used to be in "control," but now "share" responsibility, requiring approvals or buy-in from every affected department. Fleet managers must learn to be diplomats, because interdepartmental conflict can have a corrosive effect on how departments work with fleet operations.