AF Editor Mike Antich discusses managing such issues as acquisitions, extended lifecycles, and rising maintenance and labor costs with Kimberly Fisher, global fleet director for NOV, a major oil and gas services company.
Five factors — vehicle complexity, unscheduled maintenance, parts delays, inflation and labor costs — have contributed to double-digit price increases.
The biggest impact has been caused by the microchip shortage.
Supply chain constraints make it difficult to get replacement vehicles leading to extended cycling of those currently in service. This is pushing the envelope of warranty coverage that is exacerbated by a shortage of replacement parts.
A Utah fleet manager provides some examples of what he and his team have done to help get more done, faster.
Since 2002, Ford has successfully ensured that nearly 100% of all new service and maintenance parts associated with new model launches are available when vehicles hit showroom floors.
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