All fleet suppliers have some formal customer service and client relations staff and process, the former is usually for day-to-day services via telephone and email and the latter is more strategic and involves face-to-face visits.
Volkswagen, Suppliers to Develop Autonomous Vehicle Data Standards
Volkswagen Group of America and four large automotive suppliers have formed a working group to develop technical standards to improve the way vehicles transmit data, which will help enable fully autonomous vehicles, the company has announced.
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