
Part and labor prices have increased 4-8%, while part and labor availability have decreased. Due to difficulties sourcing replacement vehicles, fleets are keeping units in service longer. This caused repair spend to increase in 2021.
Part and labor prices have increased 4-8%, while part and labor availability have decreased. Due to difficulties sourcing replacement vehicles, fleets are keeping units in service longer. This caused repair spend to increase in 2021.
Mercedes-Benz USA has developed a “mixed reality” automotive maintenance support system with Microsoft that is designed to allow onsite dealership technicians to work handsfree while sharing real-time views and sounds of vehicles being serviced while talking with Mercedes-Benz technical specialists.
A tech’s pay is determined by the type of job and whether they can complete the repair in less time than specified by the flat-rate, which will allow them to increase their work volume.
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