Record360’s first truck rental customer survey found that most respondents look for a truck rental company with strong customer service and enhanced vehicle condition reporting.
Damage to vehicles caused by potholes on local roadways has cost drivers an average of $3 billion per year over the past five years, according to a new study from AAA.
A new analysis by CarInsurance.com reveals that the familiar two-car accident made up less than half of all incidents reported by the more than 42,000 car insurance shoppers surveyed.
Even if the vast majority of damage claims are handled properly, it doesn’t take many incidences of abuse to erode the auto rental industry’s trust with consumers. The industry needs to be consistently and actively engaged in reducing the number of damage claim disputes.
