Metrics that Matter: Measuring and Managing Claims Results
March 13, 2019 |11:00 AM PT/2:00 PM ET |Duration: 1 Hr
During this free on-demand webinar, insurance professional Roger Cervenka identifies key measurements for accident claims. Roger walks through best practices to save costs and time while delivering high-quality service levels to your fleet drivers.
You will learn:
- How to identify, implement, and measure the right KPIs for your fleet, and why they’re important for the claims process
- How to apply metrics to your day-to-day operation
- How to balance speed, quality, cycle time, and accuracy into your claims measurements
Speakers
Roger Cervenka
Director of Client Services, Fleet Response