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Metrics that Matter: Measuring and Managing Claims Results

March 13, 2019 |11:00 AM PT/2:00 PM ET |Duration: 1 Hr

Sponsored by
Fleet Response

During this free on-demand webinar, insurance professional Roger Cervenka identifies key measurements for accident claims. Roger walks through best practices to save costs and time while delivering high-quality service levels to your fleet drivers.

You will learn:

  • How to identify, implement, and measure the right KPIs for your fleet, and why they’re important for the claims process
  • How to apply metrics to your day-to-day operation
  • How to balance speed, quality, cycle time, and accuracy into your claims measurements 



Roger Cervenka

Director of Client Services, Fleet Response