November 25, 2009
It's hard to know what a customer has been through before he gets to the counter.
Tags: customer service
Author: Chris Brown | Posted @ Wednesday, November 25, 2009 8:18 AM
November 24, 2009
The qualitative analysis J.D. Power provides for its 2009 Rental Car Satisfaction Study is stirring up controversy. What do you think?
Tags: J.D. Power, rental rates
Author: Chris Brown | Posted @ Tuesday, November 24, 2009 11:29 AM
November 20, 2009
Find a winding road.
Tags: Suzuki
Author: Chris Brown | Posted @ Friday, November 20, 2009 9:47 AM
November 16, 2009
Carlos Ghosn says Nissan will have enough capacity to produce 500,000 pure electric vehicles in less than three years. Will the metrics work?
Tags: hybrid, plug-in hybrid, Nissan, electric vehicle, Nissan LEAF
Author: Chris Brown | Posted @ Monday, November 16, 2009 10:22 AM | » Comments(2)
November 10, 2009
The struggles of one independent operator highlight what is right about the car rental industry.
Author: Chris Brown | Posted @ Tuesday, November 10, 2009 3:48 PM
Executive Editor
Chris Brown is the executive editor of Business Fleet Magazine and Auto Rental News for Bobit Business Media. Through these publications, online newsletters, trade events and associations, Chris covers all aspects of the fleet world, including fleet management, manufacturer fleet activities, the fleet leasing industry, vehicle remarketing, rental industry news, car rental taxation and legislation as well as automotive environmental initiatives and trends.
» More
Save time and money. Search for fleet jobs. Advance your career. Access our career coaching services