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In honor of Thanksgiving, pre-printed rental agreements and one classic, funny movie.

November 25, 2009, by - Also by this author

I had this question posed to me this week:

"What are the pros and cons of express rentals/pre-printed rental agreements vs. traditional at-the-counter experience?"

I have absolutely no clue, so I emailed back that "I have absolutely no clue."

However, I think this video clip of a classic movie might give part of an answer, as well as shed some light on the customer/frontline employee relationship.

Can someone help me with a serious response to the question? Otherwise, enjoy the clip, and Happy Thanksgiving.

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Chris Brown

Executive Editor

Chris is the executive editor of Business Fleet Magazine and Auto Rental News. He covers all aspects of the fleet world.

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