Serves the Commercial Small Fleet Market of 10 – 50 Vehicles

New Kenworth PremierCare Connect Plus Offers Expanded Fleet Maintenance Capabilities

March 21, 2003

Kenworth says fleet maintenance management is moving toa new level of sophistication, thanks to the introduction of the KenworthPremierCare Connect Plus system announced in conjunction with theMid-America Trucking Show.According to the company, the comprehensive application is a true enterprise-level fleet maintenancemanagement system, which gives Kenworth customers access to a high-endsystem at considerably less cost than comparably featured competitivesystems."Kenworth PremierCare Connect Plus will help medium and large fleets move toa whole new level when it comes to fleet maintenance management," noted TomClevinger, general marketing manager of Kenworth PremierCare.The company says the new tool expands upon the Kenworth PremierCareConnect system introduced five years ago. "We have over 800 customers onConnect and expect that many of them will be very impressed by the increasedfunctionality of Connect Plus and move up to it," Clevinger said.According to Clevinger, Kenworth fleet customers participating in ConnectPlus testing over the past 18 months were impressed with theiraccomplishments and results. "For example, their controls over expenses aretighter, and their estimates on the amount of time for service jobs and theparts required are much more on target," he said. "Plus, they've found thatthe system is simple to use and has excellent support. We're proud to beable to offer it to all of our customers now."Clevinger noted that Connect Plus offers a number of benefits for fleets.First, the program is web-based with real-time reporting, a convenience whenmanagers need to have an up-to-date picture of what is happening with theirfleet. Second, fleets with multiple repair facilities can easily network alllocations using Connect Plus and then begin to manage their fleetenterprise-wide in real time.A third advantage, according to the company, is the ability to affordably customize and integrate withany number of accounting systems, Qualcomm and many other third-partysystems. Integration eliminates double-entry of data, ensures tighter costcontrols, and improves management of parts, shop labor, and receivables.Connect Plus also can be expanded to include optional integrated accountingand dispatch modules."The initial response is very strong. I'm getting calls about Connect Plusdaily," said John Wisdom, market development manager of Kenworth PremierCareParts & Service Programs. "Fleet managers who have heard about it areinterested in the extent to which they can monitor their shop labor andmanage their parts acquisition costs and parts inventory investment."They also get excited about the overall design and the workflow the systemoffers. It allows a fleet business to almost effortlessly improve warrantyrecovery, core management and surplus inventory management," Wisdom said."Bottom line, we want to help our Kenworth customers manage their costs ofdoing business and thereby ensure their health and success in themarketplace."To learn more about the Kenworth PremierCare Connect Plus system, contactyour Kenworth dealer.Kenworth Truck Company, a division of PACCAR Inc, is a manufacturerof heavy and medium duty trucks. Kenworth's Internet home page is
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