BMW recently announced that BMW Assist eCall with enhanced Automatic Collision Notification and Teleservice will be standard equipment on nearly all 2014 model BMWs, with 10 years of service included.
“We felt strongly that making both BMW Assist and Teleservice standard for the 2014 model year was important for our customers in terms of safety and security, particularly in light of our eCall service with its enhanced Automatic Collision Notification,” said Doug Claus, department manager of product requirements and development for BMW of North America.
The Automatic Collision Notification includes the Urgency Algorithm, which can transmit the likelihood of severe injury after a collision. This information provides indications as to the nature and severity of the collision, while the deployment of the car’s restraint systems gives an idea of the number of people injured and allows frontal, rear, side or even multiple collisions to be identified and differentiated.
With the accident-related data, the call center decides which and how many emergency services are required at the accident site. Plus, the call center will stay in contact with the vehicle’s occupants until emergency services arrive.
By monitoring your vehicle’s service needs, Teleservice tells the driver if and when maintenance is required. And when necessary, the vehicle can also communicate service-relevant data to the nearest BMW service center with an automatic BMW Teleservice call.