UD Trucks invited 200 fleet owners and drivers to experience recent enhancements to the UD Quester, its heavy-duty truck range designed specifically for emerging markets in Asia. Incorporating customer feedback, these changes – which include an easier gear shift; the extra engine brake adjusted to lower speed; and a new application category – Dangerous Goods – were demonstrated recently at an exclusive test drive event at the Kaeng Krachang Circuit in Phetchaburi, Thailand.
“At UD, our philosophy is to be responsive to customers’ needs and hence we have gone the extra mile and made enhancements to the Quester based on feedback received,” said Christophe Martin, president of UD Trucks in Asia Oceania. “The test drive event also allows us the opportunity to invite loyal customers to test out the technical changes first-hand.”
Hailing from various countries across Southeast Asia, UD Trucks customers at the Quester test drive event were positive about the updates.
“We have been a customer of UD Trucks for quite a few years, and since March 2014 we added the Quester to our fleet,” said Sunton Chotpitayasunont, senior partner of the haulage firm Chiangmai Srisunton Ltd. “It offers great value, almost like a European truck, and I would certainly recommend it to others. We initially had some comments on the engine brake system, which wasn’t entirely to our satisfaction. But UD Trucks was open to our feedback, and they not only met our request very quickly, they also earned our continued trust.”
With the first units delivered at the end of 2013, Quester was specifically developed for the world of heavy-duty transportation. It provides a platform for a wide range of applications, including long haul, distribution, construction and mining, according to the truck manufacturer.
Quester also offers a wide range of configurations with easy body mounting, offering customers a tailored, purpose built solution for all types of applications, according to the company.
“As always, catering to customers’ needs is foremost in our commitment to them and we value their feedback to help us improve our products continuously,” Martin said. “With these improvements, coupled with our renowned service, support and genuine parts packages, UD Trucks will continue to offer our quality products and expertise to growth markets in Asia Oceania.”
Originally posted on Automotive Fleet