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Prepaid reservations might be the new guaranteed reservations; though perfecting the model to balance customer service, utilization and profits is an enormous challenge.
Read More →The new Hertz franchisee is bringing to car rental a focus on facilities and employee practices, while Penske dealerships will get a stable source of low-mileage used vehicles.
Read More →As I settle back at my desk, here are a few thoughts on corporate culture, ACRA, the global community, franchising, independents and a “sane” car rental market.
Read More →This year’s show is highlighted by a new hotel, an anniversary toast, some special guests and seminars for newcomers and exhibitors only.
Read More →It’s a testament to the health of the industry domestically and its growth abroad, along with a few other factors not to be overlooked.
Read More →Representatives from four of the major auto manufacturers gathered at the Car Rental Show to talk rental. While rental continues to represent an integral part of the business, OEMs are managing rental fleet sales to protect residuals.
Read More →During its panel at the Car Rental Show, the American Car Rental Association board worked through recall legislation, threats to vicarious liability reform and what’s next with no-show fees (let’s start calling them guaranteed reservations).
Read More →De Shon took a holistic look at how technology is reshaping car rental. But it's Avis Budget’s Virtual Car program that has the potential to be an industry game changer.
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