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Auto Focus•by Chris Brown•October 26, 2016

Auto Rental Summit: Five Trend Lines

Taking in the seminars, discussions, and networking at the 2016 Auto Rental Summit, trend lines emerged around shifts in model mix, data protection issues, increasing labor costs, workforce engagement, and new platforms to rent cars.

Auto Focus•by Chris Brown•January 7, 2016

Combatting “Until Something Better Comes Along”

For the types of employees that view the job you gave them as transitory, how do you get them to respect the job they have right now?

Auto Focus•by Chris Brown•July 22, 2014

Are Renters Exhibiting a Creeping Sense of Entitlement?

Some say this attitude is more prevalent in the millennial generation. Trend or not, your focus should be on dealing with it effectively.

Auto Focus•by Chris Brown•February 18, 2014

Millennials’ Views of Cars: So What?

Opinion surveys on the intentions of millennials miss the big picture of the real shifts in the way we get around.