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Chris Brown
Associate Publisher
Chris Brown's perspective on fleets, mobility, and the business of cars.
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Associate Publisher
Chris Brown's perspective on fleets, mobility, and the business of cars.
The 2014 Auto Rental Summit was a great place to assess the state of the car rental market, both the good and the bad.
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“I run high miles on my vans, so leasing isn’t for me,” is a common refrain — from the uneducated small-fleet administrator.
Read More →How do you handle customer service when those Really Angry Customers now have a much bigger megaphone?
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In an exclusive interview, Dick Radzis and Charlie Mullen talk about the sale of their corporate locations to Avis Budget Group, discuss the company’s plans for the ACE Rent A Car brand and more.
Read More →The murder of a driver supervisor at a UPS facility last week marks a good time to address workplace violence — a subject that gets little attention before an incident has occurred.
Read More →Your customers are your best salespeople. Do you know how to get them to tell other people about you?
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