Business Fleet Logo
MenuMENU
SearchSEARCH

Eliminate Chicken Scratch, Crumpled Receipts and Burrito Crimes

Gas is now averaging $2.20 a gallon here in Southern California, making the case for a fuel management program stronger than ever.

Chris Brown
Chris BrownAssociate Publisher
Read Chris's Posts
July 1, 2004
Eliminate Chicken Scratch, Crumpled Receipts and Burrito Crimes

Fuel expense averages about 60 percent of your fleet’s operating cost. Don’t you need every tool to rein in that expense?

Photo: Work Truck 

3 min to read


I worked as a driver for a national rental car company to help put me through college. We used to gas up the vehicles going into the fleet on a house account at the station next to the lot. Someone in accounting had to reconcile the chicken scratch on those crumpled receipts with the bill from the gas station. The bill and the receipts may have added up, but figuring out if the vehicle with that unit number on the receipt actually received the gas was not an easy task. The drivers figured that out.

On more than a few occasions, I saw drivers putting gas in their own vehicles and writing it off on a company receipt using a rental vehicle’s unit number. The theft (or in industry parlance “slippage”) was never more than a few gallons; the rule was we put in just enough gas to get the vehicle to the drop point. At any rate, I never saw anyone get reprimanded for stealing gas.

Ad Loading...

That was the roaring ’90s, the good ol’ days, when gas was about $1.19. Gas is now averaging $2.20 a gallon here in Southern California, making the case for a fuel management program stronger than ever.

Here’s why, in a nutshell: knowledge is power. You get detailed purchase and exception reports that show you who’s buying gas for a friend, who’s using Super Premium Tech Injector at an extra 20 cents a gallon, and who’s fueling up on burritos in the mini-mart. You’ll know miles-per-gallon for each vehicle. You can pinpoint which station sells the cheapest gas, instantly.

You get security. Unlike a normal credit card, most fuel card programs require input of a PIN number to access the system. A thief with a stolen card still needs to know that PIN to get fuel.

You get a nationwide system of vendors that accepts one fuel card. If you still want to give your business to the gas guy down the street, chances are he already accepts one or more fuel cards. You get one customized, master bill. That means less paperwork, one check to write and no more monthly expense reports to track. And better yet, those crumpled receipts are a thing of the past.

Fuel expense averages about 60 percent of your fleet’s operating cost. Don’t you need every tool to rein in that expense? Three years ago Business Fleet conducted a survey and asked if fleets of 10 to 50 vehicles had a fuel management program. An overwhelming majority—91 percent—had no fuel program in place. I asked the same question in the bi-weekly poll in the Driving Force e-newsletter. A lot of you are coming around: over half of the respondents have a managed fuel program.

Ad Loading...

My question to those on the other side of the fence: what are you waiting for?

I got nostalgic for my driving days, so I called the old driver coordinator at the rental agency. He told me the company now uses a universal fuel card. I asked him if he knew about the slippage. It turns out he did know about some of it, and a couple of drivers got fired over it. The expense of having to fire two employees and hire two new ones is reason enough to implement a fuel management program. The drivers I knew who got away with stealing gas were actually pretty good people. But believe me—they wouldn’t have stolen if there was any chance they’d get caught.


Originally posted on Work Truck Online

More Operations

Business Fleet website relaunch graphic featuring “We’re Back!” messaging and a tablet displaying the redesigned Business Fleet homepage.
Operationsby Lauren FletcherJune 7, 2026

We're Back! Business Fleet Returns With a Fresh New Look

Check out our redesigned website with a faster experience and a renewed commitment to serving small fleet professionals.

Read More →
A fleet manager stands in front of several work vans in a commercial parking lot while icons representing people, safety, finance, operations, customer experience, and technology surround the scene, illustrating how fleet impacts every part of a business.
Operationsby Lauren FletcherJune 1, 2026

Fleet Impacts Everything Even When It’s Not ‘Fleet’

Small fleet managers do far more than manage vehicles. From operations to safety and retention, fleet impacts nearly every part of the business.

Read More →
A sunset lake scene features two fishing rods stuck into a rocky shoreline while bold white and red brush-style lettering reads “His Real Job is Calling.” Additional text promotes a chance for dads to win a paid day off.
Operationsby Lauren FletcherMay 28, 2026

DECKED Program Highlights Growing Need for Work-Life Balance Among Fleet Dads

DECKED’s “Dad Time Off” initiative puts the spotlight on work-life balance by giving 100 dads a paid day away from the job.

Read More →
Ad Loading...
Linxup and Applause logos displayed together in a graphic announcing a partnership integrating fleet safety tracking with employee performance tools.
Operationsby News/Media ReleaseMay 8, 2026

Linxup Partners with Applause to Help Reward, Retain Safe Drivers in Field Service

Linxup and Applause partnered to combine driver safety data, technician performance metrics and customer feedback into a single incentive platform aimed at improving retention and service performance.

Read More →
TruckLoads mobile app screen displaying freight load listings through the new integration with Truckstop.com load board services.
Operationsby News/Media ReleaseMay 8, 2026

Trucker Path and Truckstop.com Expand Freight Access for Carriers and Brokers

Trucker Path and Truckstop.com partnered to integrate Truckstop freight listings into the TruckLoads mobile app, expanding load availability and carrier access across North America.

Read More →
A magician tipping his hat on a stage symbolizes small fleet managers juggling many roles and responsibilities while creating order, structure, and smoother workflows behind the scenes.
Operationsby Lauren FletcherMarch 1, 2026

The Small Fleet Leader’s Guide to Reducing Stress Today

Here’s a more realistic playbook for small fleet leaders who want to stay effective without burning out.

Read More →
Ad Loading...
Truck Chat: Faces of Fleet with Lauren Fletcher of Work Truck and Sheldon Zitzmann of TigerTough
Operationsby Lauren FletcherFebruary 6, 2026

From Small-Town Minnesota to Fleets Nationwide: Sheldon Zitzmann of TigerTough

What does it take to grow a fleet-focused brand in a town with fewer than 300 people? If you care about fleet durability, American manufacturing, or stories that start small and scale smart, this one’s for you.

Read More →
Frustrated women in front of maintenance shop with 15 Tips to Run a Smarter Fleet from Business Fleet
Operationsby Lauren FletcherFebruary 1, 2026

15 Ways to Run a Smarter Small Fleet When You’re Short on Time

Small fleet managers: boost efficiency, reduce downtime, improve maintenance, and run a smarter fleet with these 15 quick, practical time-saving tips.

Read More →
Chalkboard graphic with “Business Fleet Know the Rules” highlighting key principles small fleet managers should follow in 2026.
Operationsby Lauren FletcherJanuary 1, 2026

The 6 New Rules of Running a Small Fleet in 2026

Learn the six rules to boost safety, lower operating costs, improve uptime, and streamline daily operations for small fleet operations.

Read More →
Ad Loading...
Lauren Fletcher stands beside the Truck Chat Weekly Cheat Sheet graphic highlighting van updates, pickup lifespan trends, and small fleet stress.
Operationsby Lauren FletcherDecember 1, 2025

Smarter Transits, Small Fleet Stress & Pickup Lifespans in 60 Seconds

Small fleets are feeling maxed out. A new survey shows paperwork and downtime are crushing productivity, but 83% say they’re ready for automation. Catch the week’s top fleet updates in one quick minute.

Read More →