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Auto Focus

Chris Brown

Chris Brown

Associate Publisher

Chris Brown's perspective on fleets, mobility, and the business of cars.

Auto Focus•by Chris Brown•March 9, 2016

Fleet Management? They Have No Clue

It’s all well and good that the general public doesn’t really understand fleet management — though there are a few situations it sure would help.

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Auto Focus•by Chris Brown•March 8, 2016

6 Trends Moving the Truck Market

Storylines that emerged at the 2016 Work Truck Show included the move to small diesel engines, “lightweighting,” the next step for telematics, alt-fuels versus cheap oil, and delivery drones — yes, drones.

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Auto Focus•by Chris Brown•February 25, 2016

What Factors Influence Today’s Vocational Truck Body Designs?

Vocational work truck and van body makers must manage new technology, new regulations, and model redesigns at a faster pace than ever before.

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Auto Focus•by Chris Brown•February 11, 2016

The Recall Bill Has Passed – Now Comes the Hard Part

Now that the legislation will become law, car rental operators will face many operational and compliance challenges. It’s time to work together to find solutions.

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Auto Focus•by Chris Brown•January 25, 2016

The Ripple Effect of a Positive Customer Service Experience

They say customer service is the new marketing. A recent experience on Virgin America validates that point.

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Auto Focus•by Chris Brown•January 7, 2016

Combatting “Until Something Better Comes Along”

For the types of employees that view the job you gave them as transitory, how do you get them to respect the job they have right now?

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