Business Fleet Logo
MenuMENU
SearchSEARCH

This is the Auto Rental Summit Manifesto

To understand what Auto Rental Summit is, what it’s not and what it can be, read this.

Chris Brown
Chris BrownAssociate Publisher
Read Chris's Posts
July 29, 2015
3 min to read


In the movie “Jerry Maguire,” the protagonist sports agent has a late-night epiphany on the business he’s in. He scribbles his thoughts onto a pad that ultimately become a manifesto that he circulates to his entire company.

The film only uses a few snippets from the manifesto, yet the writer/director, Cameron Crowe, created it in its entirety. It’s completely fictitious, but still pretty awesome.

As we head into our fourth annual Auto Rental Summit (ARS), it’s time to hit the reset button to clear up any misconceptions and set a clear direction for the event. So here’s our own manifesto, minus anything as glamorous as Tom Cruise.

To understand what ARS is about, part of the answer concerns what it isn’t: it’s not about legislative activism, nor about exploring ancillary business models. It isn’t trying to figure out the future of car rental. Those topics have an important place at the International Car Rental Show, but they’re not part of the ARS curriculum.

ARS is also not a place where counter employees are trained. It’s not Car Rental 101. (However, similar to the Car Rental Show, Jim Schalberg does offer his certification class training at Auto Rental Summit.)

Then, what is ARS about? It’s about People, Process and Profits.

Your people are your human capital, the backbone of your business, the ones directly interfacing with your renters. ARS will show you how to get the most out of your team — and motivate them to buy into your mission.

The process is how you run your business: From fleet buying and selling to counter procedures and sales tactics, at ARS you’ll learn how to streamline your operations to improve customer service and your bottom line.

And profit: ARS is about stepping out of the day-to-day maelstrom to think big picture, to understand new concepts that will add to your bottom line. At ARS, we'll collaborate on those revenue-generating concepts: the big picture stuff, the new business opportunities, the light-bulb ideas that allow your business to turn the corner.

We started Auto Rental Summit in 2012 because we thought there was room for another event for the car rental community. This was at a time when the Car Rental Show was just getting back on its feet after the Recession. The industry was consolidating. With strained budgets, would the calendar support another event?

At that point, we weren’t 100% sure, but we did know that this industry does business through personal interaction. That’s ironic, understanding that our main form of communication these days is electronic — which only furthers the need for another face-to-face forum.

Yes, the industry has consolidated yet again, with a few recent high-profile buyouts of independents. But the industry is not constricting. There is a difference. The public’s need for personal mobility is greater than ever, and the means to do it is transforming. Newcomers are entering the business. There is still room for entrepreneurs in car rental.

Auto Rental Summit is about gaining inspiration and learning from those entrepreneurs — from the keynotes to our individual and company award winners. The people that join Auto Rental Summit are the motivated ones.

In publishing this manifesto, we’re openly setting the goal high, and we expect you to keep our feet to the flame. We don’t always get it right. If you sit in on a seminar that doesn’t deliver on the content we put in the show guide, let us know. If you have a great idea for a speaker or seminar, please tell us.

Jerry Maguire’s manifesto got him fired, but it was the catalyst to turn his career around. Heck, we just want to create a better event. See you in November.

More Blog Posts

Auto Focusby StaffOctober 21, 2020

2021 Ford Transit Offers Versatility for Fleets

For the 2021-MY, Ford made ergonomic enhancements for drivers and added an available Parcel Delivery Package. This follows a major refresh in 2020, which added a Crew version, a new standard engine, standard active safety technologies, and embedded telematics to the Transit van family.

Read More →
Auto Focusby Chris BrownMay 5, 2020

Recognizing the Other Essential Drivers

Vocational and business fleet drivers don’t get the attention that truckers do. Yet they too are on the front lines, and their jobs often bring them into uncontrolled environments every day.

Read More →
Auto Focusby Chris BrownMarch 2, 2020

It’s Time to Formulate an ADAS Game Plan

As proliferation of Advanced Driver Assistance Systems (ADAS) increases, skilled labor, equipment, and training costs will increase as well. Fleet operators can’t mitigate these financial burdens by cutting corners on ADAS recalibration and repairs.

Read More →
Ad Loading...
Auto Focusby Chris BrownMay 2, 2019

The Future is Electric, But…

With an increasing emphasis on emissions reductions mandates, will fleet operators get caught between clean technologies on their way out and an electric future that hasn’t yet arrived?

Read More →
Auto Focusby Chris BrownMarch 12, 2019

6 Trend Lines from the 2019 Work Truck Show

From giant leaps in torque and towing to heavy duty truck personalization and chassis cab styling, these trends emerged from this year’s Work Truck Show in Indianapolis.

Read More →
Auto Focusby Chris BrownMarch 11, 2019

They’re Coming for Your Diesel

In Southern California and other parts of the world, regulators are coalescing to ban, or severely curtail, diesel vehicles. There’s a growing disconnect with the mandates to green the environment and the availability of products and technologies to get us there.

Read More →
Ad Loading...
Auto Focusby Chris BrownJanuary 23, 2019

Hey Cannabis Companies, Welcome to Fleet

An industry is forming, and it needs help with fleet. In the meantime, the fleet industry should know that these new businesses are navigating extraordinary circumstances, which is forcing them to be better fleet operators pretty darn quick.

Read More →
Auto Focusby Chris BrownOctober 16, 2018

Takeaways from the Fleet Forward Conference

Most attendees — from established fleets and vendors to new players that were only formed five years ago — didn’t know anyone. But that’s exactly the point.

Read More →
Auto Focusby Chris BrownJune 28, 2018

Is it Time to Rethink How Drivers Are Paid?

With the ELD rule affecting miles driven, and drivers’ duties increasingly including more than just driving the vehicle, what can be done to more accurately and fairly reflect a driver’s workday?

Read More →
Ad Loading...
Auto Focusby Chris BrownMay 21, 2018

Whatever Happened to CNG?

While the light-duty market for compressed natural gas vehicles has almost evaporated, new near zero emissions technology and drastic reductions in infrastructure costs have reinvigorated the market for medium- and heavy-duty applications — even for smaller fleets.

Read More →