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Auto Focus

Chris Brown
Chris Brown

Multiple Authors

2 contributors

Chris Brown's perspective on fleets, mobility, and the business of cars.

Auto Focusby Chris BrownSeptember 15, 2016

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

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Auto Focusby Chris BrownSeptember 6, 2016

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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Auto Focusby Chris BrownAugust 22, 2016

Car Rental’s Call to Action on Autonomous Vehicles

The car rental industry has built-in advantages to support a world with driverless cars, but it needs to take the next step in partnering with autonomous vehicle stakeholders.

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Auto Focusby Chris BrownAugust 3, 2016

Iran — a Growth Market for Car Rental?

The second largest economy in the Middle East is poised for foreign investment, if post-nuclear deal jitters can be eased.

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Auto Focusby Chris BrownJuly 19, 2016

Rentals and Terrorist Activity: Time to Hone the Plan

Terrorist activity is frequently tied to a rental vehicle. In today’s heightened risk environment and the potential for terrorism from within, local operators need to hone an action plan.

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Auto Focusby Chris BrownJune 29, 2016

How Technology Is Addressing Car Rental Underutilization

Three new companies that don’t own fleet are renting your cars through their apps — and pulling traditional car rental into the new mobility agenda.

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