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Auto Focus

Chris Brown

Chris Brown

Associate Publisher

Chris Brown's perspective on fleets, mobility, and the business of cars.

Auto Focusby Chris BrownSeptember 15, 2016

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

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Auto Focusby Chris BrownSeptember 6, 2016

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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Auto Focusby Chris BrownAugust 22, 2016

Car Rental’s Call to Action on Autonomous Vehicles

The car rental industry has built-in advantages to support a world with driverless cars, but it needs to take the next step in partnering with autonomous vehicle stakeholders.

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Auto Focusby Chris BrownAugust 3, 2016

Iran — a Growth Market for Car Rental?

The second largest economy in the Middle East is poised for foreign investment, if post-nuclear deal jitters can be eased.

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Auto Focusby Chris BrownJuly 19, 2016

Rentals and Terrorist Activity: Time to Hone the Plan

Terrorist activity is frequently tied to a rental vehicle. In today’s heightened risk environment and the potential for terrorism from within, local operators need to hone an action plan.

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Auto Focusby Chris BrownJune 29, 2016

How Technology Is Addressing Car Rental Underutilization

Three new companies that don’t own fleet are renting your cars through their apps — and pulling traditional car rental into the new mobility agenda.

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