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Auto Focusby Chris BrownOctober 26, 2016

Auto Rental Summit: Five Trend Lines

Taking in the seminars, discussions, and networking at the 2016 Auto Rental Summit, trend lines emerged around shifts in model mix, data protection issues, increasing labor costs, workforce engagement, and new platforms to rent cars.

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Auto Focusby Chris BrownSeptember 28, 2016

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

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Auto Focusby Chris BrownSeptember 15, 2016

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

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Auto Focusby Chris BrownSeptember 6, 2016

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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Auto Focusby Chris BrownAugust 22, 2016

Car Rental’s Call to Action on Autonomous Vehicles

The car rental industry has built-in advantages to support a world with driverless cars, but it needs to take the next step in partnering with autonomous vehicle stakeholders.

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Auto Focusby Chris BrownAugust 3, 2016

Iran — a Growth Market for Car Rental?

The second largest economy in the Middle East is poised for foreign investment, if post-nuclear deal jitters can be eased.

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Auto Focusby Chris BrownJuly 19, 2016

Rentals and Terrorist Activity: Time to Hone the Plan

Terrorist activity is frequently tied to a rental vehicle. In today’s heightened risk environment and the potential for terrorism from within, local operators need to hone an action plan.

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Auto Focusby Chris BrownJune 29, 2016

How Technology Is Addressing Car Rental Underutilization

Three new companies that don’t own fleet are renting your cars through their apps — and pulling traditional car rental into the new mobility agenda.

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Auto Focusby Chris BrownJune 27, 2016

Trends in the Low-Cab Forward Market

After a day with Isuzu, here are some thoughts on low-cab forward sales, diesel versus gas, and how hard is it to tilt that cab by hand, especially on Isuzu's new Class 6 FTR?

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Auto Focusby Chris BrownJune 8, 2016

How Car Rental Companies Are Not Like Airlines

The comparison comes up regarding consolidation and its ability to improve pricing — but it’s not apples to apples.

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Auto Focusby Chris BrownMay 18, 2016

8 Ways Fleets Are Adapting to Urban Migration

In the new mobility eco-system, goods, services, and people still need to be moved — the hard part will be figuring out how and where fleets will take advantage.

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Auto Focusby Chris BrownMay 3, 2016

$3 Weekly Car Rental Rates are Unsustainable

Better technology, education, transparency, and a way to show the correlation between price and customer service are needed.

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